MSC Achieves Renewal of ISO 9001:2015 Quality Management Certification

MSC has announced that it has successfully achieved the renewal of its ISO 9001:2015 certification for Quality Management Systems, following a thorough audit by independent verification company DNV (Det Norske Veritas).

ISO 9001:2015 is the global business assurance standard issued by Quality Management Systems (QMS) overseen by the International Organization for Standardization (ISO), the world's largest developer and publisher of International Standards.

To achieve compliance with this standard, organizations must demonstrate their ability to consistently provide services that meet customer and applicable statutory and regulatory requirements, as well as enhance customer satisfaction through effective application and regular updates.

Maintaining high quality standards alongside global growth

MSC first achieved ISO 9001:2015 certification for all MSC Cargo shipping agencies in 2018, following an audit of the quality management systems and processes MSC uses globally to manage container cargo operations in compliance with the highest quality standards.

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Over the past five years, MSC has continued to grow its ocean freight transportation business launching new maritime and related land solutions and establishing additional agencies, all while continuously improving service quality and customer satisfaction.

As part of this year’s ISO 9001:2015 certification audit, DNV verified those systems and processes once again for compliance with international standards, ISO norms, and global laws and regulatory requirements.

Dirk Vande Velde, Chief HSSE Officer at MSC said: “We are proud to have our ISO 9001:2015 certification renewed after a long audit process. This reflects the commitment to quality that MSC has consistently put forward in all our customer services and which we continue to strive for.

"We view the ISO certifications as the gold standard framework for international compliance and implement this into our day-to-day work to uphold quality at every stage. MSC continues to strive for excellence and to be a global leader for our industry.”

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