Daimler Partners with DHL to Set Up Daimler Truck Dubai Parts Centre

Daimler Commercial Vehicles MENA FZE (DCV MENA) is proud to announce a strategic, long-term partnership with global logistics provider DHL Global Forwarding for the operations and management of the soon-to-be-launched Daimler Truck Dubai Parts Centre.

The state-of-the-art facility will serve as a dedicated warehouse for truck parts and will enable DCV MENA to better serve Daimler Truck AG customers in the Middle East, by offering broad and dependable parts availability and short turnaround times.

Daimler Truck AG is one of the world’s largest commercial vehicle manufacturers whose flagship Mercedes-Benz trucks are designed to burn fuel cleanly, operate economically and boast advanced safety features to aid and protect drivers, as well as other road users.

These trucks and products from other brands under Daimler Truck AG are widely used by a variety of regional customers to generate revenue.

However, commercial vehicles can only generate income for owners or operators when they are on the road.

The launch of the Daimler Truck Dubai Parts Centre ensures that customers will be able to easily source a broad variety of parts in the shortest amount of time and keep their trucks on the road for longer periods of time.

Scheduled to begin operations in December 2022, the facility features closed chambers and an operational area of 23,478 m², as well as 5,000 m² of interlocked open yard storage.

Taking shape within Dubai World Central, it further establishes Daimler Truck AG as an independent organisation, following the split of Daimler AG to Mercedes-Benz AG and Daimler Truck AG in December 2021.

Daimler Outlines Future Support ‘For All Who Keep the World Moving’

The Daimler Truck Dubai Parts Centre will be operated by DHL Global Forwarding and is to feature a dedicated supply chain and logistics team that will focus on customer requirements across the Middle East, taking over duties from the Mercedes-Benz AG Regional Logistics Centre in Dubai.

The new Centre will feature 24 loading doors for large and small trucks and 15 metre high ceiling, and offer a maximum storage height of 13 metres. It features a multitude of safety features including an advanced fire alarm system and sprinkler system, and is ISO 9001:2015, ISO 14001:2015 certified.

The Daimler Truck Dubai Parts Centre is part of the region’s first-ever EV and battery logistics hub, built by DHL Global Forwarding and developed in close cooperation with the EV (electric vehicle) team of DHL Customer Solutions & Innovations.

Mr. Alexander Schneider – General Manager Customer Services, Daimler Commercial Vehicles MENA said: “The dedicated Daimler Truck Dubai Parts Centre demonstrates Daimler Commercial Vehicles MENA’s unwavering commitment to keeping the world moving by ensuring its customers’ vehicles are on the roads, with minimal downtime for service and maintenance."

DHL was also the partner of choice thanks to its constant drive to develop innovations that better serve customers, which aligns perfectly with DCV MENA’s ambitions relating to its customers.

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