Aramex today announced the launch of its latest last mile delivery solution, Aramex Spot, across Saudi Arabia and the United Arab Emirates.
As part of its efforts to enhance customer service and to accommodate the growing demand for more Pick-Up options, Aramex has partnered with commercial locations to utilize their outlets as convenient PUDO locations for its customers shipments.
The rollout of Aramex Spot comes as part of the company’s commitment to strengthen its last mile capabilities while remaining committed to its asset light structure. This is built on the back of the growing customer expectations within the e-Commerce industry.
Aramex has already partnered up with commercial locations and expects to grow to 150 Spot locations across KSA and the UAE by the end of 2020. Interested locations can sign up to join the Spot network by visiting the website on: spot.aramex.com.
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Commenting on the launch, Iyad Kamal, Chief Operating Officer of Aramex, said: “This latest addition to our last mile delivery solutions will allow the end recipient to conveniently Pick-Up their shipments from a nearby supermarket, pharmacy or other commercial outlets.
“We believe this is incredibly important and is in line with our strategy to increase operational efficiency while enhancing customer experience through innovative solutions. As for the Spot locations, they will benefit from the compensation they will receive per shipment and the increased footfall our customers will drive to their locations.”
Mohammed Sleeq, Chief Digital Officer of Aramex, added:“We are excited to launch Aramex Spot given the growing consumer expectations within our domain. This brings us closer to our customers whilst creating a marketplace for the commercial community in our core markets.
“With this proprietary tech comes our industry track record; we are well positioned and confident of introducing a robust PUDO network. Aramex Spot joins Aramex Fleet, our crowdsourcing delivery arm, together forming a zero-asset tech driven platform that supports our capacity scalability efforts on the last mile.”
The debut of Aramex Spot follows Aramex’s successful launch of Aramex Fleet in December 2018 and WhatsApp for Business in October 2018, which collectively, are efforts to enhance customer experience, digitize and simplify the end-to-end shipment journey.
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