Shipsy Honored in 2024 Gartner 'Voice of the Customer' Report for Transportation Management Systems

Shipsy, a leading SaaS-based AI-powered supply chain orchestration and execution platform, has been named the only vendor in the "Customers' Choice" quadrant of the 2024 Gartner Voice of Customer for Transportation Management Systems Report.

This distinction highlights Shipsy’s commitment to customer satisfaction and innovation in the transportation sector.

The "Voice of the Customer" report aggregates peer insights from Gartner Peer Reviews, offering valuable insights for IT decision-makers. Vendors recognized in the upper-right quadrant of this report meet or exceed both the market average in Overall Experience and User Interest and Adoption, earning the coveted Customers’ Choice badge. Gartner Voice of the Customer reports like this one can greatly aid businesses in their decision-making processes by reflecting real-world user experiences.

According to the Gartner Peer Insights “Voice of the Customer” report, 98% of customers expressed a "willingness to recommend" Shipsy, with 92% giving a "5-star" rating. Additionally, Shipsy was recognized in the 2024 Gartner Magic Quadrant for Transport Management Systems in April.

Soham Chokshi, CEO & Co-Founder of Shipsy, stated: “We are proud to be recognized as the 'Customer’s Choice' in the 2024 Gartner Voice of Customer for Transportation Management Systems Report. At Shipsy, we are committed to continuous innovation, helping businesses worldwide unlock their full potential for growth and profitability.”

Shipsy has rapidly expanded its global presence with regional HQs in the Netherlands, UAE, KSA, and Indonesia. Over 275 enterprise customers across logistics, retail, manufacturing, and automotive industries now leverage Shipsy's AI-powered platform to enhance supply chain orchestration and execution.

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