Dubai RTA Reveals Massive Digital Revenue

His Excellency Mattar Al Tayer, Director-General, Chairman of the Board of Executive Directors of Dubai’s Roads and Transport Authority (RTA) has revealed huge growth in its digital transactions.

H.E. Al Tayer said: “In 2022 RTA recorded 814 million digital transactions up from 676 million in 2021, reflecting a robust growth rate of 20%.

"In addition, revenues in 2022 totalled AED 3.5 billion (US$935 million), an increase of 10% from the preceding year.

"The number of registered users increased by 30% to 1.3 million users, while, the number of in-app transactions increased by 197% to 3.7 million transactions.”

Dubai "best city" for living

H.E. Al Tayer continued: “RTA is moving ahead with the digitisation projects guided by the vision of His Highness Sheikh Mohammed... [to] increase its global competitiveness, provide multiple options for residents in order for Dubai to become the best city for living in the world.

"These initiatives also complement the directives of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Chairman of the Executive Council to transform Dubai into the smartest city in the world and further the emirate’s digitisation drive.” 

Digital Channels

RTA offers digital services highlighted by the launch of smart apps and new services and features through a variety of channels in 2022.

A notable example is the Vehicle Purchase and Sale service, which enables customers to conduct purchases or sales without being physically present.

The service received the ‘UAE Innovates’ Award in the category of Automating Government Transactions. 

Several enhancements to parking services have also been introduced, including the option to pay parking fees using Apple Pay, which has seen over 2.2 million transactions since its introduction.

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