Drone Express, a commercial drone delivery service and a division of TELEGRID Technologies, Inc., has partnered with FarEye, an Intelligent Delivery Management Platform, to power autonomous drone deliveries for leading retailers in the United States.
As the e-commerce delivery economy rapidly increases, retailers are under pressure to evolve faster in the last mile to meet the growing demand while providing a great customer experience.
These expectations lead to driver shortages, complexities in carrier partnerships, and order fulfillment in the retail market.
Autonomous drones have been identified as a viable, more sustainable and cost-efficient alternative mode of delivery to ensure the overall customer experience is not negatively impacted by these challenges.
Drone Express operates as a logistics company, working with companies to strategically introduce drone package delivery into their supply chains and service offerings.
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The company has partnered with FarEye to enhance the drone delivery customer experience.
FarEye provides Intelligent Delivery Orchestration solutions helping retail enterprises provide new delivery experiences. End-to-end visibility is achieved by optimizing routes resulting in a positive customer experience.
In May, Drone Express and the leading grocery retail provider in the United States announced a pilot to offer a drone delivery service as part of the grocery retailer’s continuing efforts to transform e-commerce.
The first grocery retail store is expected to offer the drone delivery service in early summer.
Gaurav Srivastava, Co-founder at FarEye said: "Customers are used to Amazon-Prime-like experiences where they can schedule and track their deliveries in real-time.
"We are excited to take this market-first offering to retailers in partnership with Telegrid and transform modern-day retail deliveries."
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