Smart Technology

Acceptance of AI Systems Can be Even Harder than Other Technologies

Lack of a clear undersanding of AI technologies hinders wider acceptance

TLME News Service

While discussing the implementation of AI-based systems in transport and logistics operations at TLME's Future-Proof Technologies Conference held recently in Dubai, moderator Lars Jensen asked Director of Portwise, Dr Yvo Saanen about the challenges in making optimal use of AI technology in the industry.

The acceptance rate of AI systems can be more difficult than other technologies because said Dr Saanen. Even to most technicians its not very clear exactly how the technology works.

Elaborating further, Dr Saanen said that even in relatively older technology systems like process automation even the smallest flaw that a human finds leads to not accepting it and going back to the vendor saying fix it only then we will use it. And AI will not improve that, concluded Dr Saanen.

We Are Still a Long Way from Fully Realising the Benefits of Technology: Dr Yvo Saanen