As restrictions ease and countries open up for international travel, airlines gradually expand their operations and network globally.
The summer of 2021 is expected to be busy at Dubai International (DXB) and the dnata team are prepared to deliver a seamless journey for everyone travelling to or transiting through the world’s number one airport for international passengers.
dnata’s 8,500 highly trained staff will provide the highest level of service and safety to 85 airlines and their passengers across three terminals, including Terminal 1 that has recently reopened to accommodate the anticipated growth in demand for travel.
During June, July and August dnata expects to handle over 6,300 flights in Dubai from around the world. This volume means the dnata teams at DXB will handle a flight every 21 minutes, on average.
Jaffar Dawood, dnata’s Senior Vice President for DXB Airline Services, said: “Although it may take longer than originally predicted, we have no doubts that international travel will return.
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"With our dedicated team, we are prepared to help all individuals and businesses safely reconnect across the world through Dubai and our other hubs by consistently delivering best-in-class services for them at every stage of their journey.”
dnata has been working closely with Dubai Airports to maximise safety for passengers throughout their airport journey, from check-in to boarding.
Check-in desks at the airport are installed with protective barriers and expanded waiting areas help passengers observe social distancing. The boarding process is facilitated by dnata’s boarding agents who wear the required PPE and ensure that passengers board in small numbers.
dnata has also enhanced its aircraft cabin cleaning services. In addition to its ground and passenger handling services, dnata also provides innovative Home Check-in, Meet & Greet and Lounge services for passengers through its airport hospitality brand, marhaba.
Taking advantage of marhaba’s innovative solutions, customers can enjoy complete peace of mind throughout their journey, from a quick and easy home check-in process, including COVID-19 testing, to the delivery of their disinfected baggage at their destination airport.